The deployment of AI-based applications and virtual assistants has gained significant traction in transforming the customer experience and creating significant internal cost efficiencies for financial services firms. Firms leveraging AI tools to analyze customer investing behaviors, website, and mobile app usage, can proactively provide customized content to consumers, and drive better opportunities for deeper engagement.
Besides, the rise of embedded finance is facilitating brokers to integrate financial services into their existing platforms and applications, streamlining the customer journey and presenting a fertile revenue opportunity that places user experience at the heart of design.
With many other momentous innovations, the securities brokerage and stock exchange services market is expected to grow at a CAGR of 8 percent by 2027 to reach $2506.41 billion.
To put the spotlight on key developments in the industry, Financial Services Review illustrates how broker-dealers are leveraging the newest tech trends and applications. This edition also features thought leadership articles from subject matter experts. Some of the exclusive insights are authored by Denis Imaev, Managing Director, Head of Algorithmic Trading Development at Cantor Fitzgerald; Amy Jansen, the Senior Vice President, Wealth Production Management at Johnson Financial Group; Victor Palau, Chief Technology Officer at Ebury; and Kevin M. Gleason, Chief Compliance Officer of MainStay Funds and Index IQ ETFs at New York Life Investments.
In this edition of Financial Services Review, we also bring you the stories of top broker-dealers. In the list, Bridge Capital Associates stands out for arranging private placements of debt and equity and advising clients on mergers and acquisitions, while Midwestern Securities offers a turnkey solution for community banks and credit unions. Equally commendable is Vistia Capital, which connects investors with extraordinary real estate opportunities and strategies to build and protect wealth.
Through the following pages, we aim to shine a light on the innovative trends and latest developments in the financial services space. We would like to know your thoughts.
